Legal • jje77.com
Privacy Policy
Your privacy matters to us. This policy explains what personal data jje77 collects, why we collect it, how we use it and the rights you have in relation to your information.
Introduction
Last updated: January 2026This Privacy Policy ("Policy") describes how jje77 ("we", "us", "our") collects, uses, stores and shares personal information when you use the jje77 online casino and sports betting platform at jje77.com (the "Platform"). By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and you consent to the collection and use of your information as described herein.
We are committed to protecting the privacy and security of all users of the Platform. This Policy applies to all personal data we collect about you, whether you are a registered account holder or a visitor using the Platform without an account. We encourage you to read this Policy carefully and to contact us if you have any questions about how we handle your data.
Your Privacy at a Glance
These cards summarise the most important points of this Policy. The full legal text of each section follows below.
Data Security
Your data is protected by 256-bit SSL encryption. We use industry-standard security measures to safeguard your personal information at all times.
No Third-Party Sale
jje77 does not sell, rent or trade your personal data to third parties for their own marketing purposes. Your data stays with us.
Transparency
We tell you clearly what data we collect and why. You have the right to access, correct and request deletion of your personal data at any time.
Right to Erasure
You may request deletion of your personal data by contacting jje77 support. We will action valid requests within 30 days, subject to legal retention obligations.
Cookies
jje77 uses cookies to improve your experience and analyse Platform usage. You can manage cookie preferences through your browser settings.
Marketing Opt-Out
You may opt out of marketing communications from jje77 at any time by contacting support or updating your account preferences.
1. Information We Collect
jje77 collects personal information from you in three primary ways: information you provide directly when you register or use the Platform, information collected automatically as you interact with the Platform, and information obtained from third parties such as payment processors and identity verification services.
Information You Provide Directly
When you register an account or interact with jje77 customer support, you may provide: your full legal name, date of birth, residential address, mobile phone number, email address, National ID or passport number (for KYC verification), bKash or Nagad mobile wallet number, bank account details (where applicable), and any other information you voluntarily submit to jje77 including support requests and survey responses.
Information Collected Automatically
When you use the Platform, we automatically collect certain technical and usage data including: your IP address, device type and operating system, mobile browser type and version, the pages of the Platform you visit and the duration of each visit, your in-platform activity including games played, bets placed and bonus activity, session timestamps, referral URLs, and diagnostic data where permitted. This data is collected via server logs, cookies and similar tracking technologies.
Information from Third Parties
jje77 may receive information about you from third parties in connection with your use of the Platform. This includes identity verification data from KYC service providers, transaction confirmation data from payment processors (bKash, Nagad, Rocket, Upay and banking partners), and fraud prevention signals from security and risk management partners. jje77 uses this third-party data solely to verify your identity, process payments, prevent fraud and comply with anti-money-laundering obligations.
2. How We Use Your Information
The table below sets out the primary purposes for which jje77 uses the personal data it collects, together with the category of data used for each purpose.
| Purpose | Data Used |
|---|---|
| Account registration and management | Name, date of birth, address, email, mobile number |
| Identity verification (KYC) | Name, date of birth, National ID or passport, address |
| Payment processing and fraud prevention | Mobile wallet number, bank account details, transaction history, IP address |
| Platform improvement and analytics | Device data, session data, in-platform activity, browser type |
| Marketing and promotions (with consent) | Email address, mobile number, in-platform activity |
3. Legal Basis for Processing
jje77 processes your personal data on one or more of the following legal bases, depending on the specific purpose for which the data is used.
Contractual Necessity
Where processing is necessary to perform our contract with you — for example, to create and manage your jje77 account, process deposits and withdrawals, verify your identity and deliver the gaming services you have requested — we process your data on the basis of contractual necessity. Without this data, jje77 cannot provide you with the Platform services.
Legal Obligation
jje77 is required by law to collect and retain certain data for the purposes of anti-money laundering (AML) compliance, counter-terrorism financing (CTF) requirements, KYC obligations and responsible gaming requirements. Where we process your data to comply with these legal obligations, we do so on the basis of legal obligation. We cannot exempt individual users from data collection that is legally mandated.
Legitimate Interests
We may process your data on the basis of our legitimate interests where those interests are not overridden by your rights. Legitimate interest processing includes: fraud detection and prevention, Platform security monitoring, internal analytics to improve the quality of our services, and communicating service updates that are directly relevant to your account. You may object to processing based on legitimate interests by contacting jje77 support.
4. Sharing Your Information
jje77 does not sell, rent or trade your personal data to third parties for their independent marketing purposes. We share your data only in the limited circumstances described below.
Service Providers
jje77 works with a limited number of trusted third-party service providers who process data on our behalf. These include payment processing partners (bKash, Nagad, Rocket, Upay and banking partners), identity verification and KYC providers, game content providers (Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe), platform hosting and infrastructure providers, and customer support tooling providers. All service providers are contractually bound to process your data only for the purposes we specify and to maintain adequate security standards.
Legal and Regulatory Disclosure
jje77 may disclose your personal data where required or permitted by law, including to: law enforcement authorities in response to a valid legal request, regulatory or government bodies where disclosure is required by applicable law, fraud prevention agencies and financial intelligence units in connection with suspected money laundering or other financial crime, and courts or tribunals in connection with legal proceedings.
Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or substantially all of jje77's assets, your personal data may be transferred to the relevant successor entity as part of that transaction. We will take reasonable steps to notify you of any such transfer and to ensure that your data remains protected under equivalent privacy standards.
5. Data Retention
jje77 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting or reporting requirements. Account data is retained for the lifetime of your active account and for a minimum period of five years following account closure, in order to comply with AML and financial record-keeping obligations under applicable law.
Where your data is no longer required for the purpose for which it was collected and we have no continuing legal obligation to retain it, we will securely delete or anonymise your personal data. Anonymised aggregate data that cannot be linked back to any individual may be retained indefinitely for analytical and business intelligence purposes. If you request deletion of your account data, we will process your request within 30 days subject to any applicable legal retention obligations.
6. Cookies and Tracking Technologies
jje77 uses cookies and similar tracking technologies on the Platform. A cookie is a small text file placed on your device when you visit a website. Cookies help the Platform function correctly, remember your preferences and allow us to analyse how users interact with the site.
Essential Cookies
Essential cookies are required for the Platform to function. They enable core features such as session management, login state persistence and security token validation. You cannot opt out of essential cookies without losing the ability to use the Platform. These cookies do not collect any information that could be used to identify you personally beyond what is required to maintain your session.
Analytics Cookies
Analytics cookies help us understand how users navigate the Platform, which pages are most visited and where technical errors occur. This data is processed in aggregate and is used solely to improve Platform performance and user experience. You may disable analytics cookies through your browser settings; doing so will not prevent you from using the Platform but may reduce the quality of certain features.
Managing Cookie Preferences
You can control and manage cookies through your mobile browser settings. Most browsers allow you to refuse new cookies, delete existing cookies and be notified when new cookies are set. Please note that restricting cookies may affect the functionality of the Platform. For guidance on managing cookies in your specific browser, refer to your browser's help documentation. jje77 does not respond to browser Do Not Track signals at this time.
7. Data Security
jje77 takes the security of your personal data seriously. We implement and maintain a range of technical and organisational security measures designed to protect your data against unauthorised access, loss, destruction or alteration. These measures include 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform, secure storage of sensitive data including password hashing and encryption of financial credentials, access controls limiting data access to authorised personnel on a need-to-know basis, regular security reviews and vulnerability assessments of Platform infrastructure, and secure data disposal procedures for data that is no longer required.
While jje77 takes all reasonable steps to protect your personal data, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of data transmitted to or from the Platform. If you believe your jje77 account has been compromised, you must contact jje77 support immediately via the email address shown in the footer of this site.
8. Your Rights
As a user of jje77, you have a number of rights in relation to your personal data. To exercise any of the rights described below, please contact jje77 support using the email address in the footer of this site. We will respond to all valid requests within 30 days. We may ask you to verify your identity before processing a data rights request.
Right of Access
You have the right to request a copy of the personal data jje77 holds about you. Upon receiving a valid access request, we will provide you with a summary of the personal data we hold, the purposes for which it is processed, the categories of recipients to whom it has been disclosed and the retention period applicable to your data. We will provide this information within 30 days of receiving your verified request.
Right to Rectification
If you believe that any personal data jje77 holds about you is inaccurate or incomplete, you have the right to request that we correct it. For basic account information such as your address or mobile number, you may be able to update this directly through your account settings. For more sensitive data such as your name or date of birth, please contact jje77 support to request a correction.
Right to Erasure
You have the right to request that jje77 delete the personal data we hold about you, subject to applicable legal retention obligations. We cannot delete data that we are legally required to retain — for example, financial transaction records that must be kept for AML compliance purposes. Where deletion is possible, we will complete it within 30 days of receiving your verified request and will confirm completion to you.
Right to Object to Marketing
You have the right to object to jje77 processing your personal data for direct marketing purposes at any time. If you wish to opt out of marketing communications, please contact jje77 support via the email in the footer of this site or update your communication preferences in your account settings. Upon receiving your objection, we will stop using your data for marketing purposes promptly.
9. Children's Privacy
The jje77 Platform is strictly intended for adults aged 21 and above. jje77 does not knowingly collect personal data from persons under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe that a person under the age of 21 has registered an account on jje77 or provided us with personal data, please contact jje77 support immediately via the email address in the footer of this site.
10. Changes to This Policy
jje77 reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this Policy, we will post the revised Policy on this page with an updated effective date and, where appropriate, notify registered users via the email address associated with their jje77 account. We encourage you to review this Policy periodically to stay informed about how we protect your information.
Your continued use of the Platform after a revised Policy has been posted constitutes your acceptance of the updated Policy. If you do not agree to the revised Policy, you must stop using the Platform and may contact jje77 support to request account closure. The date shown at the top of this Policy reflects the date of the most recent revision.
11. Contact Us
If you have any questions, concerns or requests relating to this Privacy Policy or the way jje77 handles your personal data, please contact the jje77 privacy team using the support email address displayed in the footer of this site. We aim to respond to all privacy-related inquiries within 48 hours Bangladesh Standard Time (BST, UTC+6). For account deletion requests or data access requests, please allow up to 30 days for processing.
This Privacy Policy, together with the jje77 Terms and Conditions and Responsible Gaming Policy (both available on this site), forms part of the agreement between you and jje77 governing your use of the Platform. In the event of any conflict between this Privacy Policy and the Terms and Conditions on the subject of data handling, the Terms and Conditions shall prevail to the extent of the conflict.
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